What they said. Direct connect, not wireless for PC gaming due to the constant stream of packets. Modems are now on a DOCSYS3 standard - perhaps you have a DOCSYS2 modem, and aren't experiencing the modern technology available. If you do get a router, don't cheap out. This is your life line to the game - for around $75US, routers start to get decent. Make sure all your ports are in line, look up UPnP settings, and google about it. Perhaps your modem can be adjusted to allow game traffic through better. Let's get a list and model numbers of the devices you have for starters, and find out the rated internet speeds you are paying for from your ISP. Dial-up is old, slow, and you definetly don't have that. DSL and ADSL go through the phone line as well, but the difference is night and day. ADSL is acceptable for online gaming, as is a cable internet connection which comes in through a coaxial cable line (like cable TV). If you also have cable TV, the actual cable most likely splits to the modem and cable box respectively. The absolute worst, most inconsistant connection is Satellite. Everything from weather to sunspots can cause problems with PC gaming when the stream of packets are interrupted for too long. Most of these options have their own speed levels based on pricing brackets - for about $50/month, cable ISP's offer 6-8MBit connections. I pay extra for the 11th or 12th bracket my cable company offers - 22MBit for a choking price of $90/month. But I also had them hook me up with a Aris Modem (DOCSYS3) and a good router, and had a good technician set me up for internet gaming. We even tested it while he was there. Well worth it, as this is one of my only 2 major hobbies, and camping is nearly free. Let's get that list of model numbers of your parts, including your PC (specifically the MotherBoard and manufacturer) Most are on little stickers somewhere....happy hunting! Click here to test your internet speed. Test locally first, then test your connection to, say, London, where many servers are located