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Need help!


HombreDeSombrero

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Hi. I have problem with my game. It crashes every 5-30mins and I really dont know why. I already reinstaled game, no error messages. Just playing game and it crushes. It started with latest game update.

I have WIN 10-64, AMD Ryzen 9 3900X, 32GB RAM, AMD Radeon RX 5600XT. 

Thank you for help or suggestions

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Open the PR Launcher and click on Support - select the Utilities tab along the top and click the button to perform the Clear Shader Cache task at the top:

ToBFG0G.png

 

Open Windows Disk Cleanup - Check the box next to DirectX Shader Cache and then press OK:

uL095Bs.png

 

...try that and let us know if anything is better.

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On 4/8/2023 at 4:10 PM, HombreDeSombrero said:

OK, last time a played 2 games and then crashed. So its better and I didnt do anything. Maybe is something with my WIN and not with game. I will do some checkings if my WIN is in good shape. Thank you for ideas anyway

When Windows is not working correctly, you will want to scan the file system - like verifying the integrity of a Steam game install, but for the entire operating system. It usually takes around 30 minutes to run, or longer depending on the speed of the disk.

Quote

"If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step..."

SFC with DISM steps:

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

 

To verify the safety and security of your Windows installation, use the Microsoft Safety Scanner:

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

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On 4/9/2023 at 12:28 PM, KOVAC said:

Hello everyone, in January I changed my cpu for a new one, and it was updated to windows 11 and since this has happened the game crashes more frequently than normal.
I don't know if they have something to do with that.

Please attempt all the methods offered in this thread to fix your issue.  Clear your Shader Cache, and run SFC with DISM steps, and run the Safety Scanner.

Report back when these are done, let us know the outcome (if they found files that are corrupt, etc.).  

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